Rob Roy on the Creek Frequently Asked Questions.

Waste/Recycling FAQs

• My trash wasn't picked up...what do I do?
Call TDS at 421-1340 to report the missed pick up and follow up with an e-mail to Adriane Simons at Beck and Company: adriane@beckandco.com.

• I'm missing my trash can (or recycling bin)...what now?
Send an e-mail to TDS Customer Service: customercare@texasdisposal.com
a) The delivery may take 7 to 10 business days. You may place out up to six 20-gallon trash bags while you wait for the replacement trash can.
b) TDS may charge for the replacement trash can or recycling bin after first replacement

• The trash can just isn't big enough...what should I do when our household generates more garbage than will fit?
TDS will take up to 3 additional 20 gallon trash bags per pick-up. TDS has estimated the weight and size that each truck can carry on a specified route. Each driver will visit multiple locations before heading back to the TDS waste dump. 

• I need an extra trash can...how do I get one?
Call TDS at 421-1340 and set up an individual account with TDS for an additional container.

General FAQs

• What do I do if I have a general complaint, comment, or suggestion relating to the RROTC neighborhood?
Write down your concerns and send them via fax or e-mail to Adriane Simons at Beck and Co:
   Fax: 512-474-1811
   E-mail: adriane@beckandco.com
   website: beckandco.com

• Why isn't there a traffic light at Beardsley Lane and Bee Caves Road?
A study was undertaken in January, 2006 by the Texas Department of Transportation. At that time, the traffic at the intersection was approximately 70% of the volume necessary to warrant a traffic signal. However, engineers also studied the downhill grades approaching the intersection on Bee Caves. They determined that a traffic light would actually increase the likelihood of accidents, as cars approaching stopped vehicles would not themselves have adequate stopping distance. The possibility of a traffic light being installed at this intersection is therefore slim.

• Where can I obtain a copy of the neighborhood Covenants, Bylaws and Restrictions?
Download it by clicking here, or request a printed copy from Beck and Company by clicking here or calling (512) 471-1551.

• Can I subdivide my RROTC lot?
Subdivision of a lot is subject first to RROTC HOA Architectural Committee approval, then by the civil authorities. Research by the board into the latter process revealed that if a lot is subdivided, it would be subject to a re-plat by the City of Austin and to subsequently much stricter guidelines commensurate with the Critical Water Zones ordinances of Barton Creek. Consequently, there are few, if any, RROTC lots that would be able to be subdivided and then actually built upon pursuant to the neighborhood's building guidelines.

• I want to add a pool and fence [or other buiding project] - do I need permission for improvements?
Yes, per the Covenants, approval of the Architectural Committee is required for such projects. See the architectural control web page.

• Where can we access the greenbelt?
Download and view a large .pdf map on our website by clicking on the 'general info+maps' tab at the top and then the 'Easement Plan' button. Or click here.

There are a number of "10' x 25' ACCESS EASEMENT" lines shown on this map. However, these are all on private property and there is no requirement that the owner provide public access or allow anyone other than authorized persons to reach the areas.

• How do I contact the RROTC Homeowners Association?
Click here; complete and send the Contact Form.