Click "meetings" tab at left for information regarding the RROTC Annual Homeowners Meeting.
DATE POSTED: 10/1/08
IN EFFECT FROM: October, 2008
• TDS TRASH FAQs
My trash wasn't picked up...what do I do?• Call TDS at 421-1340 to report the missed pick up and follow up with an e-mail to Adriane at Beck and Company: adriane@beckandco.com.
I'm missing my trash can (or recycling bin)...what now?
• Send an e-mail to TDS Customer Service: customercare@texasdisposal.com
a) The delivery may take 7 to 10 business days. You may place out up to six 20-gallon trash bags while you wait for the replacement trash can.
b) TDS may charge for the replacement trash can or recycling bin after first replacement
The trash can just isn't big enough...what should I do when our household generates more garbage than will fit?
• TDS will take up to 3 additional 20 gallon trash bags per pick-up.
• TDS has estimated the weight and size that each truck can carry on a specified route. Each driver will visit multiple locations before heading back to the TDS waste dump.
I need an extra trash can...how do I get one?
• Call TDS at 421-1340 and set up an individual account with TDS for an additional container.
I have a general complaint, please.
Write down your concerns and send them via fax or e-mail to Adriane Carbajal at Beck and Company:
Fax: 512-474-1811
E-mail: adriane@beckandco.com
DATE POSTED: 10/1/08
IN EFFECT FROM: October, 2008
• RECYCLING
Our waste service, TDS, utilizes the City of Austin's shared recycling facility. The city’s website indicates that they take things such as green glass and office paper (http://www.ci.austin.tx.us/sws/recycling.htm). TDS is looking at accepting office paper and should have that figured out within a month. However, the city will still charge them extra for green glass, and in order to keep costs down for customers, they will not add green glass to their program.Hopefully, we will see TDS continue to expand their program. In the meantime, there is a recycling site downtown that will take a very large array of things for free. The website is http://www.ecology-action.org/index.
[Info from homeowner Diane Anderson]
DATE POSTED: 9/21/08
IN EFFECT FROM: September 30, 2008
• TDS WASTE REMOVAL SERVICE
Your Homeowners Association has assumed responsibility for waste removal and recycling for the neighborhood. We are doing this because it saves money for everyone as well as reducing traffic, noise, and the number of days that trash bins line the beautiful streets of RROTC. We have contracted with Texas Disposal Service (TDS) to provide weekly pick-ups.Please note the following:
1) If you are already a TDS customer, the only change is that you should no longer be billed by the company as of the end of September. You will retain your waste and recycle bins from TDS and pick-up will be on Tuesdays, as before.
2) If you are an IESI (tel 282-3508) or DisposeAll (tel 462-1960) customer, you must cancel your respective service as of the week of Sept 22-26 and request they pick up their receptacles from your property. Pay only for service through that week and tell them your neighborhood has contracted with TDS for service.
3) TDS will drop off new bins (one each waste and recycling) to the curbsides of non-existing TDS customers on Thursday, Sept 25. If you're not already a customer, you will receive these before IESI picks up your bins, so you should not be without bins.
4) The TDS/RROTC service will begin Tuesday, Sept 30 - have your TDS receptacles at curbside that morning for pick-up.
5) Don't forget that - going forward - pick-up will always be on Tuesdays.
6) If you desire additional services [basic service is one waste can and one recycle bin picked-up at curbside] such as extra receptacles or house-side pick-up, you must arrange this with TDS (tel 421-1300) and you will be billed individually by the company - not the HOA - for these additional services.
If you have any questions, please feel free to contact our HOA manager Adriane Carbajal at Beck & Co., 474-1551.
Recycling Criteria
TDS's Recycling Guidelines are rather restrictive in terms of materials accepted. Since TDS (indeed all area waste services) must utilize the City of Austin's recycling facilities, the acceptable materials are limited by the City's criteria, which can be viewed here.
Download TDS Recycling Guidelines applicable to RROTC customers by clicking here.
........................................................................................................................................
DATE POSTED: 7/11/08
IN EFFECT FROM: October 1, 2008
• HOA-PROVIDED WASTE REMOVAL SERVICE
The Board of Directors has approved using TDS as the waste removal service provider for the entire Rob Roy on the Creek neighborhood. Below is a list of a few reasons why the Board negotiated waste removal services for the Association:1) The Association can reduce the cost of the service by negotiating based on bulk service;
2) The garbage cans would only be placed out for one service provider, therefore keeping the neighborhood looking better;
3) One service provider will minimize wear and tear on the streets;
4) Having only one service provider will reduce noise and enhance safety in the neighborhood.
The Association will be billed for the service and your annual homeowner dues will increase to cover the cost. The assessments will increase to $500.00 per household in 2008. The 2008 annual assessment will be due on August 1, 2008.
The community provided waste removal service will begin September 30, 2008. Each owner will need to cancel their current contract as of September 30, 2008 and request any reimbursement for prepaid waste removal services.
IESI customers: IESI will send a truck to pick up all their company's containers following the last scheduled waste removal on Friday, September 26, 2008. TDS will drop off new containers on September 25.
Please note: Owners with double lots will only be billed for the waste removal service increase per house. The annual assessment for the second lot will remain $250.00.
• The service will include once-a-week trash pick up and recycling. The trash will be picked up on Tuesdays beginning September 30, 2008.
• If you would like additional pick ups, multiple receptacles, etc. - or any other services - you will need to contact TDS at 512-421-1300 to make arrangements. Any additional services that you request will be billed directly to you.
.................................................................................................................................
DATE POSTED: 2/19/08
IN EFFECT UNTIL: FURTHER NOTICE
• CAR BREAK-IN ALERT
Please be aware that there have been recent reports of neighborhood parked cars having been broken into and valuables stolen.
In nearly every case, valuables (clothing, iPods, CDs, etc.) were left in view. Do NOT leave any items of value in your vehicle.
DATE POSTED: 9/14/06 • REV 2/12/07, 2/23/07
IN EFFECT UNTIL: FURTHER NOTICE
• NEW LANE MARKINGS - Beardsley Lane exit onto Bee Cave Rd/2244
Please be aware that there are now individually marked left- and right-turn lanes on Beardsley Lane exiting onto Bee Cave Rd. As you approach this busy intersection, please ensure your vehicle is in the proper lane.
Contact information for the developer of Rob Roy Office Park:JTM Development
Mr Tom Mercer
Office 306.1332
Cell 417.2734
.......................................................................................................
DATE POSTED: SEPT 20, 2006
IN EFFECT UNTIL: FURTHER NOTICE
GRACE LANE EXTENSION/ROB ROY WEST
Construction is underway on extensions to Grace Lane and River Hills Road just west of our neighborhood. This is associated with a new development on Grace Lane: Rob Roy West.
RROTC HOA has no jurisdiction or influence on this development. Comments regarding this project can be directed to Mr. Dennis Case at Travis County: dennis.case@co.travis.tx.us.
Contact information for this project:Shelton Properties
Jeffrey Dokin 347.4115